At q879, your personal data is handled with the same level of care we apply to every aspect of our platform. This Privacy Policy explains clearly what information we collect, why we collect it, how it is used, and what rights you hold over your own data.
Six core commitments that define how q879 approaches player data — plain language, no ambiguity.
q879 collects only the personal data strictly necessary to provide our services, verify your identity, and meet our regulatory obligations. We do not collect data speculatively or unnecessarily.
q879 will never sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. Your data is yours — we are its custodian, not its vendor.
All data transmitted to and from q879 is protected by 256-bit SSL/TLS encryption. Stored data is secured behind multiple access controls and undergoes regular security audits.
You have the right to access, correct, port, and in applicable circumstances delete your personal data. q879 has a dedicated process for handling these requests promptly and fairly.
This policy is written in plain, accessible English. We do not obscure data practices in legal jargon. If you have a question about how your data is used, our support team will answer it directly.
q879 does not hold your data indefinitely. Retention periods are defined by the purpose for which data was collected and applicable legal obligations. Data no longer required is securely deleted or anonymised.
q879 is an online casino and sports betting platform accessible at https://q879.net, offering live dealer games, cricket and sports betting, premium slot titles, and PKR-denominated financial transactions to eligible players in Pakistan and other supported markets.
For the purposes of this Privacy Policy, q879 is the data controller responsible for the personal information collected through the q879 platform, website, and associated communications. When we refer to "q879", "we", "us", or "our" in this policy, we mean the q879 operating entity and its platform. When we refer to "you" or "your", we mean any individual who visits, registers on, or uses the q879 platform in any capacity.
If you have any questions about this Privacy Policy or our data practices, you may contact us at [email protected].
This Privacy Policy applies to all personal data collected by q879 through the following channels:
This policy does not apply to third-party websites or services that may be referenced in q879 communications. q879 is not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any external services you interact with independently of q879.
q879 collects personal data across several categories depending on the nature of your interaction with the platform. The table below summarises the primary categories of data we collect and the context in which they arise:
| Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, gender | Registration, KYC verification |
| Contact Data | Email address, Pakistani mobile number, residential address (city, province) | Registration, account management |
| Financial Data | JazzCash/EasyPaisa account reference, bank account details (HBL, UBL, Meezan Bank, Allied Bank), USDT wallet address, transaction history | Deposits, withdrawals, KYC |
| Gaming Data | Bet history, game sessions, wagering amounts, win/loss records, responsible gaming preferences | Platform use, regulatory compliance |
| Technical Data | IP address, device type, browser, operating system, session timestamps, login logs | Automatic collection during platform use |
| Communications Data | Support chat transcripts, email content, feedback submissions | Customer support interactions |
| Marketing Preferences | Communication opt-in/opt-out status, preferred language, promotion history | Account settings, consent records |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or biometric data beyond what may be present in identity documents submitted for KYC purposes. Any such incidental data is treated with heightened care and processed solely for identity verification.
q879 uses the personal data it collects for the following purposes:
q879 does not use automated decision-making that produces legal or similarly significant effects on players without human review, except where required for fraud prevention and account security purposes, in which case you have the right to request human review of any automated decision.
q879 processes personal data on one or more of the following legal bases, depending on the specific processing activity in question:
q879 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We may, however, share your data with carefully selected third parties in the following circumstances:
All third-party service providers with whom q879 shares personal data are contractually required to process that data only for the specified purpose, maintain appropriate security standards, and comply with applicable data protection requirements.
q879 uses cookies and similar tracking technologies on the platform to ensure functionality, enhance your experience, and support analytics and security operations. The categories of cookies we use are as follows:
You may manage your cookie preferences via the cookie settings available in your browser. Blocking strictly necessary cookies will impair your ability to use the q879 platform. Blocking other categories will not prevent platform access but may reduce personalisation and analytics functionality.
q879 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention framework applies:
Upon expiry of applicable retention periods, data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data is no longer considered personal data and may be retained indefinitely for statistical or analytical purposes.
q879 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include:
Whilst q879 takes data security very seriously and maintains robust safeguards, no system is entirely impervious to all threats. You also play a role in keeping your account secure — we strongly recommend using a unique, strong password for your q879 account and enabling 2FA where available.
Subject to applicable data protection law and our legal obligations (including AML and gaming regulatory requirements), you have the following rights in relation to your personal data held by q879:
To exercise any of these rights, please contact q879 support at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 72 hours and aim to resolve it within 30 days. Identity verification may be required before we can action your request.
The q879 platform is strictly intended for adults aged 21 and above. q879 does not knowingly collect, solicit, or retain personal data from any person under the age of 21.
q879 employs age verification procedures during registration and KYC processing to prevent underage access to the platform. If we become aware that an account has been created by or that personal data has been collected from an individual under the age of 21, we will immediately suspend the account, delete the associated personal data to the extent not precluded by legal retention obligations, and return any deposited funds to the source payment method.
If you are a parent or guardian and believe that a minor under your care has registered on the q879 platform, please contact us immediately at [email protected]. We will investigate and take appropriate action as a matter of priority.
q879 operates infrastructure and engages service providers that may be located outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than your country of residence. Where such transfers occur, q879 ensures that appropriate safeguards are in place to protect your data, including:
By using the q879 platform, you acknowledge that your personal data may be transferred internationally as described in this section, subject to the protections outlined above.
q879 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players by email and via a prominent notice on the q879 platform at least 7 days before the updated policy takes effect, except where more immediate changes are required by law.
The effective date of the current version of this policy is displayed at the top of this page. We encourage you to review this policy periodically. Continued use of the q879 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.
Previous versions of this Privacy Policy are available upon request by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or q879's handling of your personal data, please get in touch with us:
If you are not satisfied with q879's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority or to the dispute resolution mechanism provided under q879's operating licence. We will always provide details of the applicable escalation route in our response to your initial complaint.
q879 is committed to resolving all privacy-related concerns fairly, transparently, and in a timely manner. We take every such enquiry seriously and treat privacy complaints as a priority.
Now that you understand how q879 protects your data, join thousands of Pakistani players enjoying secure, fair, and exciting online gaming — all in PKR.